What should I do if my package is damaged during shipment?
In addition to the outer packaging, our products are additionally equipped with an internal protective film. If the package is damaged, open it to see if the product is damaged. If it is not damaged, you can still use it. If the product is damaged, please contact our customer service by sending an email to support@relxintl.com within 48 hours after receiving the product, and our customer service will reply your email within 24hrs.
Also in Shipping & Receiving
Where do you ship the products?
Depending on the your location and the availability of the products, your products will be shipped from North America, China or Canada.
-
RELX Pod
More than 20 flavor options! -
Artisan Device
Hand made with prized European leathernew -
Infinity Device
Reddot Award winner, 10 color options at your choice -
MagicGo GA600
Disposable vape, up to 600 puffs!new